Terms & Conditions
Welcome to Zesty Lemon! By accessing or using our website (www.zestylemon.co.za) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
Zesty Lemon (“we”, “us”, “our”) operates as an online retail store in South Africa selling Indian cotton, hand block-printed men’s shirts.
Throughout these Terms, “you” refers to the customer or website user.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice. The latest version will always be available on this page.
2. Eligibility
To use the website or place an order, you must:
Be at least 18 years old
Provide accurate, up-to-date information
Use the website in compliance with South African law
3. Products
3.1 Product Descriptions
We aim to provide accurate descriptions and images. However:
Colours may vary depending on screen/device settings
Handmade block-printed items may have slight variations, pattern irregularities, or imperfections
Sizes are approximate and may vary slightly
These are not considered defects.
3.2 Availability
All products are subject to availability. We may discontinue or modify items at any time.
4. Pricing
All prices are listed in South African Rand (ZAR).
Prices may change at any time without notice.
If a pricing error occurs, we reserve the right to cancel or adjust an order before shipment.
5. Orders
5.1 Order Acceptance
Your order is only confirmed once payment has been received and you receive an order confirmation email.
We reserve the right to refuse or cancel orders for reasons including:
Suspected fraud
Incorrect payment
Product unavailability
Violations of these Terms
5.2 Order Changes
We cannot guarantee that changes can be made after an order is placed. Contact us immediately for help.
6. Payment
We use trusted third-party payment processors.
By completing a purchase, you confirm that:
You are authorised to use the chosen payment method
All payment information is accurate
Full payment is required before dispatch
We do not store or have access to your full card details.
7. Shipping & Delivery
7.1 Delivery Areas
We deliver nationwide within South Africa.
7.2 Delivery Times
Delivery times are estimates and may vary due to:
Courier delays
Public holidays
Remote delivery locations
We are not liable for delays caused by third-party couriers.
7.2 Delivery Times
Applicable shipping fees will be displayed at checkout.
8. Returns & Exchanges
We offer returns and exchanges according to our Returns & Exchanges Policy (separate page).
By making a purchase, you acknowledge that you have read and understand those terms.
9. Intellectual Property
All content on this website — including logos, graphics, text, photos, and design layouts — is the property of Zesty Lemon and is protected under copyright law.
You may not copy, redistribute, alter, or use our content without written permission.
10. Website Use
You agree not to:
Engage in fraudulent activity
Interfere with the website’s functionality
Attempt to access restricted areas
Use bots or scripts to scrape content
Upload harmful code or malware
We may restrict access to any user who violates these terms.
11. Limitation of Liability
To the fullest extent permitted by South African law, Zesty Lemon is not liable for:
Losses arising from misuse of our products
Incorrect washing or care
Damage caused by third-party couriers
Website errors or downtime
Any indirect, incidental, or consequential damages
Your use of this website is at your own risk.
12. Indemnification
You agree to indemnify and hold harmless Zesty Lemon, its owners, and employees from any claims arising from:
Misuse of our website
Violation of these Terms
Incorrect use of our products
13. Privacy
Your personal information is handled according to our Privacy Policy, available on our website.
14. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of those websites.
15. Governing Law
These Terms & Conditions are governed by the laws of South Africa.
Any disputes will be handled in South African courts.
16. Contact Us
If you have questions or concerns about these Terms & Conditions, please reach out:
📧 info@zestylemon.co.za
📍 South Africa (online store only)
